Surenda Babu Varigonda

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Senior Information Technology Manager
(STRATEGIC BUSINESS,  IT MANAGEMENT, PROGRAMME / PROJECT MANAGEMENT, BUSINESS / SYSTEM ANALYSIS & DESIGN) 

(Surenda will head the Dialogue Technology Initiative for the Centre with a group of young team members from around the world. The team is being constituted.)

Abridgement
  • A dynamic professional with an experience of over 17 years in complex IT Solutions Development, including over 10 years in Strategic Business Analyses, Project Management, Software Architecture, System Analysis and 2 years in Systems and Network Security in various IT organizations which including MNC’s in Asia and Middle East.
  • Last associated with SMR Group, Kula Lumpur, Malaysia as Senior Technical Consultant / Project Manager
  • Insightful professional with notable success in directing a broad range of corporate IT initiatives, while participating in yearly planning, analysis & implementation of solutions in support of business objectives; holds full accountability for business transformation and projects.
  • Forward-focused Project Manager with expertise in concepts of end-to-end project planning and implementation from scope management, to activity sequencing, effort & cost estimation, risk analysis to quality management in line with international guidelines and norms.
  • Problem solver with a passion for technology; skilled in grasping the big picture, conceptualizing, developing, implementing solutions & partnering closely with business leaders & stakeholders.
  • IT support management professional - envisioning usage of new technology and tailoring its usage for achieving desired results. 
  • Solid management skills, capable of leading & motivating individuals to maximize levels of productivity; a customer-centric professional and knack for motivating large workforces for exceeding customer expectations in delivery of committed services.

Career Contour
  • Feb’08-Jan’12: SMR Group, Kuala Lumpur, Malaysia as Senior Technical Consultant / Project Manager
  • Feb’04–Mar’07: VirtualLink Solutions SDN. BHD., Kuala Lumpur, Malaysia as Chief Software Engineer
  • Jan’01–Mar’03: Globalknowledge Network, Singapore, as Systems Engineer - Asia Pacific
  • Jan’00–Jan’01: Foxtech2000 Pte Ltd., Singapore, as Web application Consultant
  • Aug 98–Jan’00: Realm Solutions Pvt. Ltd., Hyderabad, India as Project Manager
  • Jan’94–Jul’98: CDS Technologies Pvt Ltd., Hyderabad, India as Programmer/Team Leader

Work Experience Focus

Project Management: 
  • Planning project activities viz. scoping, estimation, tracking, change management, delivery management & post implementation support. 
  • Monitoring onshore & offshore delivery management for technical deliverables of concurrent projects. 
  • Understanding client needs, requirements, and expectations and devising solutions accordingly.
Enterprise & Solution Architecture: 
  • Architecting & developing designing solutions for the product & managing process setup & development. 
  • Mapping clients’ requirements and providing them best solutions within the scope of project requirements. 
  • Framing architectural decisions, providing leadership & direction in the areas of technology and product development to facilitate and enable growth and business agility. 
Service Delivery Operations: 
  • Heading service delivery functions, to ensure end-to-end ownership of incidents and service requests. 
  • Meeting deadlines and Turn-Around-Time without compromising quality norms and adhering to SLA. 
  • Implementing short/long-term plans for achievement of process objectives. 
SDLC Planning & Management: 
  • Overseeing the entire product lifecycle: feasibility through scoping, requirements definition through specification, design, development, quality assurance, integration and implementation. 
  • Responsible for client/user interaction for requirement gathering, risk assessment, finalization of technical architecture and discussions for effort/cost/time estimation and client co-ordination and reporting. 
People Management: 
  • Managing recruitment, training and selection of technical personnel as well as organizing, planning, and staffing operations. 
  • Identifying the team’s training & development needs, designing and developing the appropriate training program and afterwards coordinating appropriate internal training programs.

Notable Highlights
  • An efficient SOA Practitioner with passion for business and IT integration.
  • Managed large scale projects with budgets exceeding $1 million.
  • Project management skills include PRINCE II, AGILE Methods, DSDM & Glacial Methodology, UML Model, Prototyping and SSADM.
  • Proficient with IT Infrastructure Library (ITIL) Standards for Helpdesk/Support, PMBOK, CMMI and ISO 9001-2008 standards.
  • Experience in Mobile Device Applications development including SMS, RFID & GPS technologies.
  • Efficiently handled major project including Development & Implementation of Integrated System for Succession Planning and L&D in Ministry of Works, Manama, Bahrain.
  • Successful management of end-to-end development, integration and implementation of enterprise processes which includes Payroll, Recruitment, Time Management, Competency Management, Performance Management, Succession Planning, Learning & Development, Procurement, etc. 

Education
  • M.Sc. (Strategic Business IT) from Portsmouth University, UK. 
  • PG Diploma (IT) from - NCC, UK.
  • Certified Project Management Professional (PMP) from PMI. 
  • International Certificate in Training Practice from Chartered Institute of Personnel & Development U.K. (CIPD) in 2010.
  • Certified Diploma Course in Oracle 7.x, Dev 2k. Forms 4.5. from Genesis Computers in 1995.
  • Diploma in Oracle 8.0, with Sql, PL/Sql and Forms5. from SSI Pvt. Ltd. in 1999.
  • Diploma in Java 1.1 Swings, Servlets, RMI, CORBA from SSI Pvt. Ltd. in 1997.
  • Diploma in Coldfusion 4.0.1 from SSI Pvt Ltd in 1999.

IT Forte
  • Operating Systems: Windows 2003/2008, Linux (Red hat, Ubuntu 6.0)
  • Programming Languages: PL/SQL, Java, CFML, PHP 5
  • RDBMS: Oracle 7.x, Oracle 8.0/9, Sql Server2K, MySql 5.0
  • Case Tools: JAVA, J2EE, APPLETS, Java Script, VB script, Servlets, Swings, Java Beans, 
  • HTML, DHTML, XML, ASP.Net & ColdFusion MX
  • Communication Servers: Microsoft Exchange 4.5/2K/2003, Lotus Notes
  • Project Management Skills: UML Model, AGILE Methods, DSDM Methodology, Glacial Methodology, PRINCE II, 
  • Prototyping, SSADM, and Service Oriented Architecture (SOA).
  • International Standards:  IT Infrastructure Library (ITIL), UK., PMI